Shipping policy

JKS Couture

At JKS Couture, we are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
During festive seasons, sales, or special promotions, processing times may be slightly longer.

Shipping Charges

Free Shipping on all orders across India.
Shipping charges, if applicable, will be calculated and displayed at checkout.

Delivery Timeline

Metro Cities: 3–7 business days
Non-Metro Cities & Towns: 5–10 business days
Remote Locations: 7–12 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

Order Tracking

Once your order is shipped, you will receive a tracking link via email, SMS, or WhatsApp.
Customers can track their shipment using the provided tracking details.

Shipping Partners

JKS Couture works with trusted courier and logistics partners to ensure timely and secure delivery of your orders.

Incorrect Address Information

Customers are responsible for providing accurate shipping details.
JKS Couture will not be responsible for delays or delivery failures caused by incorrect or incomplete addresses.

Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery is unsuccessful due to customer unavailability, additional shipping charges may apply for re-dispatch.

Damaged Package on Delivery

If you receive a package that appears damaged or tampered with:

Please record an unboxing video before opening the package.
Contact us within 36 hours of delivery with your order number and supporting photos/videos.