Terms of service

JKS Couture

Welcome to JKS Couture. By accessing our website, browsing our collections, or placing an order, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

These Terms & Conditions govern the use of the JKS Couture website and all purchases made through it.
By placing an order, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
JKS Couture reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to display product colors, designs, and details as accurately as possible.
Actual product colors may vary slightly due to screen settings, photography lighting, and device display differences.
Handloom, handcrafted, woven, embroidered, and artisanal products may contain minor irregularities, weaving variations, thread variations, or texture differences. These are natural characteristics and should not be considered defects.
Product measurements are approximate and may vary slightly.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR).
Prices are subject to change without prior notice.
JKS Couture reserves the right to correct pricing errors, typographical mistakes, or product information inaccuracies at any time.
In the event of a pricing error, JKS Couture reserves the right to cancel the order and issue a full refund if payment has already been received.

4. Order Acceptance

An order confirmation email or message does not guarantee acceptance of the order.
JKS Couture reserves the right to refuse, cancel, or limit any order at its sole discretion.
Orders may be cancelled due to product unavailability, suspected fraudulent activity, incorrect pricing, payment issues, or other unforeseen circumstances.

5. Payment Terms

We accept payments through approved payment methods available on our website.
Orders will be processed only after successful payment authorization.
JKS Couture is not responsible for payment failures caused by banks, payment gateways, technical issues, or customer-related errors.

6. Shipping & Delivery

Orders are processed and shipped according to our Shipping Policy.
Delivery timelines are estimates and may vary depending on location, courier partner performance, weather conditions, public holidays, or unforeseen circumstances.
JKS Couture shall not be held liable for delays caused by third-party logistics providers.

7. Exchange & Return

Exchanges and returns are governed by our Exchange & Return Policy.
By placing an order, customers acknowledge that they have read and agreed to the Exchange & Return Policy available on our website.
JKS Couture reserves the right to approve or reject exchange and return requests based on policy compliance.

8. Order Cancellation

Orders may be cancelled only before dispatch.
Once an order has been shipped, cancellation requests cannot be accepted.
Approved cancellations will be processed according to the payment method used during purchase.

9. Store Credit

Store Credit Notes issued by JKS Couture are non-transferable and cannot be exchanged for cash.
Store credit may be used only for purchases made through JKS Couture.
Store credit validity and usage conditions will be specified at the time of issuance.

10. Customer Responsibilities

Customers agree to:

Provide accurate and complete personal information.
Provide a correct shipping address and contact details.
Review product descriptions carefully before purchase.
Maintain confidentiality of account information where applicable.

JKS Couture shall not be responsible for issues arising from incorrect customer information.

11. Intellectual Property

All content available on this website, including logos, product photographs, graphics, designs, text, videos, and branding materials, is the exclusive property of JKS Couture.
Unauthorized copying, reproduction, distribution, modification, or commercial use of any content is strictly prohibited without prior written permission.

12. Promotional Offers

Promotional offers, discounts, coupon codes, and special campaigns are subject to specific terms and may be modified or withdrawn at any time.
Offers cannot be combined unless explicitly stated.
JKS Couture reserves the right to cancel promotional benefits in cases of misuse or fraudulent activity.

13. Limitation of Liability

JKS Couture shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our products or website.
Our liability, if any, shall not exceed the value of the purchased product.

14. Force Majeure

JKS Couture shall not be held responsible for delays, interruptions, or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Fire
Pandemic situations
Government restrictions
Strikes
Transportation disruptions
Technical failures

15. Privacy

Customer information is collected and handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy.

16. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchases made through JKS Couture shall be subject to the jurisdiction of the courts of Hyderabad, Telangana.